Wells Fargo wealth profits fall 17% in Q3 earnings

A Wells Fargo Bank Branch Ahead Of Earnings Figures

Wells Fargo reported another slide in its wealth earnings Friday, with higher costs and lower net interest income from the wealth unit weighing on its balance sheet. 

The megabank's Wealth and Investment Management division saw profits fall 17% over the past year. However, total client assets were still up over the past year in that unit, and so was fee-based and other noninterest income. 

Profits firmwide of $5.8 billion were up over that same time. The company beat Wall Street expectations with diluted earnings per share of $1.48, which was 19% more than the analyst consensus of $1.24.  

"Our results reflected the progress we're making to improve our financial performance," CEO Charlie Scharf said in a call with analysts Friday. "Our revenue reflected strong net interest income growth, as well as higher non-interest income as we benefited from higher rates and the investments we're making in our businesses." 

At the same time, CFO Mike Santomassimo said on the call, the firm had been aggressive in cutting costs over the past year, through adding automation and layoffs. "We set out a program almost three years ago now to cut roughly $10 billion. And I think that's all still on track. We've brought headcount down 40,000 or closer to 50,000," Santomassimo said, adding that he expected more layoffs in 2024.  

While the firm has cut jobs in areas like home lending, it's been hiring aggressively and generously for financial advisors and sounded a cautious note of optimism on that front. 

"Our wealth business, as you pointed out, no question, also treaded water for a long period of time," Scharf said on the call, in response to an analyst query about whether that unit and certain others had potential to outperform expectations. "We're attracting people and teams. We're rolling out new products, so we feel really good about the opportunities that are there." 

The firm announced yesterday that LifeSync, a financial planning and goal-tracking tool in the bank's mobile app it rolled out initially to wealth management clients earlier this year, had been expanded to be available for all customers of the bank. The tool is expected to help advisors peek more into their clients' financial lives and gather new assets. 

READ MORE: Wells Fargo preps for wealth battle after $1 billion turnaround

To see the main takeaways from Wells Fargo's third-quarter earnings, scroll down the slideshow. For a look at the results from the second quarter, click here. For coverage of the firm's first-quarter earnings, click here

Note: Unless otherwise noted, all metrics below refer to Wells Fargo's Wealth and Investment Management segment, which is the home of Wells Fargo Advisors, Wells Fargo Advisors Financial Network, Wells Fargo's private bank and its custodian. The company doesn't break out metrics specific to those parts of its business. In a change since the first quarter of 2023, Wells no longer discloses advisor headcount

Financials

Profits of $529 million in the Wealth and Investment Management unit fell 17% year over year from $639 million. Segment revenue of $3.7 billion ticked up 1% over the past year. 

Net interest income in the unit of $1 billion was down 7% over the same period, "driven by lower deposit balances as customers reallocated cash into higher yielding alternatives, as well as lower loan balances, partially offset by the impact of higher interest rates," the bank said in an earnings press release Friday. 

Financial advisors

While the firm no longer discloses advisor headcount, leaders from the wealth unit have been vocal in recent weeks about their plans to grow the business. 

The bank's Wealth and Investment Management CEO Barry Sommers told industry recruiter Mindy Diamond in September that the firm had been paying as much as 400% of trailing 12-month revenue for some hires. Wells reported 12,027 advisors in its brokerage unit Wells Fargo Advisors as of the end of 2022, in its last public earnings disclosure of headcount. 

The firm is especially keen on growing advisors in its independent channel FiNet, which recently recruited advisor teams from Morgan Stanley and Raymond James, Bloomberg reported last month. 

Client assets

Total client assets in the wealth segment rose to $1.95 trillion, up 11% year over year. Advisory assets rose 9% to $825 billion, and other brokerage assets and deposits rose 12% to $1.1 trillion during that time. 

"When we brought some of the people on, they bring a lot of clients with them," Scharf said of the firm's recent advisor hires, adding that such new clientele had been good for business in other parts of the bank. "Some do transactions in the short term, and we've been beneficiaries of that over the last couple of quarters." 

Expenses

Noninterest expenses for the wealth unit rose 8% to $3 billion year over year. This was "due to higher revenue-related compensation and operating costs, partially offset by the impact of efficiency initiatives," the firm said in its earnings release. 

Remark/Guidance

Scharf said on the call that he was committed to an overhaul of the scandal-laden bank's risk and internal control systems. 

"We have detailed project plans which track interim deliverables, not just the dates the work is to be finalized and turned over to the regulators," he said, adding that "the work is clearly improving our control environment." However, "until we complete our work and until it is validated by our regulators we remain at risk of further regulatory actions." 

The bank is also looking at "targeted expansions" in growth markets, including Chicago, where the bank currently has only seven branches, he said. It will also continue making enhancements to its mobile app, he said, building on recent features like the third-quarter launch of fractional stock investing on WellsTrade. 
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