Client relations

Financial advisors should start the new year right by modernizing their planning tools to reflect clients' heightened demand for reliable, easily digestible information about their assets.

From hot apple cider to sporting tickets, going beyond a bulk thank-you email to clients can pay off big for advisors.

A top FINRA enforcement official warns that firms' internal compliance systems are not clued in to the often ambiguous meanings of the symbols now peppering many financial planners' communications.

James Lee says title protection for advisors would be a huge step toward making financial planning 'the most important authentic profession of the 21st century.'

Clients depend on us to know not just how to handle their investments, but why they are investing in the first place.

"A shifting of priorities on the part of our clients, coupled with a creative and proactive approach by our team, resulted in even stronger client relationships," writes advisor Eden Lopez.

There’s a common cultural myth that says people don’t talk about money. I disagree; I think we talk about money all the time. Just not enough about what I describe as “the missing pieces of the money conversation.”

Wealth managers now need to not only meet digital expectations but also surpass them, writes Will Bailey.

Diversification doesn't mean duplication and more advice isn't always better, write Whitney Solcher and John Ulrich.